Contact Us
Real questions get real answers. Email is the fastest way to reach us. Phone is monitored during business hours.
How to reach us
General questions
Product questions, order status, returns, shipping, and anything else.
Response time: within 1 business day.
Practitioner inquiries
Wholesale, drop-ship, Practitioner Program applications, and clinical questions.
Response time: 2 to 3 business days.
Phone
(918) 960-3695
Specific things you might be writing about
Order status, shipping, returns
Include your order number and the email address on the order. We can usually answer status questions within a few hours during business hours.
Returns and the 30-day guarantee
Every Encore Life order comes with a 30-day money-back guarantee. If you are not satisfied with a product, email us with your order number and we will walk you through the return.
Requesting a certificate of analysis (COA)
Email us with the product name and the lot number printed on the bottle. We will send you the batch-specific COA from our ISO/IEC 17025 accredited laboratory.
Subscriptions and Subscribe and Save
Manage active subscriptions through your account. If you need help, email us with your account email and we can adjust frequency, pause, or cancel.
Drug interactions and dosing questions
We cannot give individual medical advice. For questions about how an Encore Life product might interact with medications you take, talk with your physician or pharmacist. Our Cannabinoid Education page and Considerations for Older Adults page walk through the general drug interaction picture.
Wholesale, private label, or partnership inquiries
Use the practitioner inquiries email above. Include your practice or business name, your role, and what you are interested in discussing.
Press, media, or speaking requests
Use the general email above with a brief description of what you are working on and your deadline.
Last updated: May 2026.